For events, promotional incentives, employee/customer recognition programs, or for everyday use, don't forget to include logo merchandise from AMS, New Generation, or RhinoPac for long lasting impact. Each item that we offer reflects our belief that product quality and brand integrity are two of our most important assets. That's why all items have been carefully selected to be functional, while at the same time, useful in promoting brand awareness.

Satisfaction Guaranteed

If you are not completely satisfied with your order when it arrives, we'll refund your money or exchange any item.

Returns and Exchanges

If you are unhappy with an item for any reason, return it in its original condition within five days. Please return the item via US Postal Service parcel post or UPS ground and include the packing slip along with a note giving us your detailed instructions. For your protection, please insure the item for its full value. Customers must pay return shipping charges. International customers are responsible for all shipping and duty charges, including returns and exchanges. COD's are not accepted. We will ship exchanges to you at our expense. We cannot refund the purchase price of an item purchased from an independent distributor.

Send returns and exchanges to:

Damage In Transit

Claims for damages in transit must be made with the carrier upon receipt. Save all shipping cartons for inspection.

Shipping and Handling

We ship most orders by UPS delivery service. We process most orders within 24 hours of receiving them. Below are details regarding shipping options.

• Standard Express - In-stock items will normally arrive in 3-6 business days from date of shipment.

• Guaranteed Express - AMS will expedite your order to be delivered within 2-3 business days from date of shipment.

• Overnight Air Express - AMS will expedite your order to be delivered overnight from date of shipment.

Business days do not include weekends or holidays. Shipments to more than one address require shipping and handling charges for each address. All orders sent to Alaska or Hawaii must be sent via guaranteed express or overnight express.

Backordered Items

We make every attempt to have all items in stock. However, in the event an item is backordered, it will be shipped as soon as possible by standard express delivery.

Pricing and Specifications

Merchandise prices and specifications are subject to change without notice. Typographic, photographic, and/or descriptive errors are subject to correction. We apologize for any inconveniences.

Garment Sizes

Sizes are listed with each garment description. A chest measurement should be used to determine the appropriate size for outerwear. If you are in-between sizes, order the next larger size to ensure a comfortable fit. Below is a size equivalency chart to help you determine the correct size.

Your Privacy

We are committed to maintaining our customer's privacy. We collect and store information you share with us (name, address, credit card, and phone numbers) along with information about items you request. All information is kept in a secure file. We do not share, sell, or trade email addresses or any specific details about you; nor do we release credit card, financial, or survey data for use by other companies. We do not participate in, or contribute to, cooperative or shared databases that give other companies access to information.

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